At Get Pet Gadgets, we want your shopping experience to be fast, smooth, and worry-free. Below is our shipping policy to help you understand how we handle orders, shipping, and deliveries.
1. Order Processing Time
• Orders are processed within 1-2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Times
• Shipping rates are calculated at checkout based on your location, package size, and weight.
• We offer:
• Standard Shipping (Estimated delivery: 5-10 business days depending on location).
• Expedited Shipping (Available at checkout for faster delivery).
3. Shipping Locations
• We ship worldwide!
• International orders may be subject to customs fees or import duties, depending on the destination country.
4. Packaging
• Orders are carefully packed to ensure they arrive in perfect condition.
• Fragile or oversized items may be shipped separately for added protection.
5. Tracking Your Order
• Once your order ships, you’ll receive an email with a tracking number to monitor your package.
• Please allow 24 hours for tracking updates to reflect after shipment.
6. Shipping Delays
• Unexpected delays may occur due to weather, holidays, or carrier issues.
• If your order is significantly delayed, we will notify you via email as soon as possible.
7. Lost or Damaged Packages
• If your package is lost or arrives damaged, contact us within 5 business days of receiving tracking details.
• We will work with the shipping carrier to resolve the issue and get your order to you ASAP.
8. Shipping Restrictions
• Some products, such as certain pet food or battery-powered gadgets, may have shipping restrictions based on country regulations.
• If an item cannot be shipped to your location, we will offer an alternative or a full refund.
9. Returns & Shipping Costs
• Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
For any questions or concerns, feel free to [Contact Us] – we’re here to help! 🐾